Return Policy

We apply a 14-day return policy, which means you have 14 days after receiving your item to submit a return request.

To be eligible for a return, the item must be in the same condition as when you received it — unused, with all tags attached, and in its original packaging.

To start a return, you can contact us.
Please note: If your return is accepted, we will send you a return label along with instructions on how and where to send your package. Items sent back to us without an approved return request will not be accepted.

Damage and issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and make it right.

Exceptions / items that cannot be returned

Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal-care goods (for example, beauty products).
We also do not accept returns for hazardous materials, flammable liquids, or gases.
Please contact us if you have questions or concerns about your specific item.

Sale items and gift cards unfortunately cannot be returned.

Exchanges

The fastest way to receive the item you want is to return the item you have and then purchase the new item separately once your return is accepted.

14-day legal cooling-off period in the EU

Without limiting the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As stated above, your item must be in the same condition in which you received it — unworn or unused, with tags, and in the original packaging. You will also need the receipt or proof of purchase.

Refunds

Once we have received and inspected your return, we will notify you and let you know whether the return has been approved.
If approved, you will be automatically refunded to your original payment method within five business days.
Please remember that it may take some time for your bank or credit card company to process and post the refund.