TERMS OF SERVICE

OVERVIEW

Welcome to AKORA! Throughout this document, the terms “we,” “us,” and “our” refer to AKORA. AKORA operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). AKORA is powered by Shopify, enabling us to provide the Services to you.

These terms and conditions, including all referenced policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you are not permitted to access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have given us permission to allow any minor dependents to use the Services on devices you own, purchase, or control.

To use the Services—including browsing our shops or purchasing any products or services—we may require certain information from you, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the security of your account login credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to anyone else.

ARTICLE 2 – OUR PRODUCTS

We strive to present accurate descriptions of products and services in our online shops. However, colors and product appearance may differ from how they are displayed on your screen due to variations in device type, settings, and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the descriptions or visual representations found in our webshop.

All product descriptions may be changed at any time and without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered per person, per region, or per jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. AKORA reserves the right to accept or reject your order at our sole discretion for any reason. Your order is accepted only once AKORA has confirmed it. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. AKORA may be unable to accommodate cancellation requests once the order has been accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time you place your order and will be reflected in your order confirmation email. Unless explicitly stated otherwise, displayed prices exclude taxes, shipping charges, handling fees, customs duties, and import fees.

Prices shown in our online shops may differ from those in physical stores or in online shops operated by third parties. We may offer promotions from time to time that affect pricing and are subject to separate terms that override these Terms where applicable.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made in our stores. You agree to promptly update your account details, including email address, credit card numbers, and expiration dates, so we can process your transactions and contact you as needed.

You represent and warrant that:
(i) the credit card information you provide is valid, accurate, and complete;
(ii) you are authorized to use the credit card;
(iii) your charges will be approved by your credit card company; and
(iv) you will pay the charges incurred at the posted prices, including shipping, handling, and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not liable for delays in shipping or delivery. All delivery times provided are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once we hand over products to the carrier, ownership and risk of loss transfer to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services—including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection, and arrangement—are owned by AKORA, its affiliates, or licensors, and are protected by patent, copyright, and intellectual property laws in the United States and other countries.

These Terms permit you to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services without our prior written consent.

All rights not expressly granted in these Terms are reserved by AKORA.

AKORA names, logos, product names, service names, design elements, and slogans are trademarks of AKORA or its affiliates or licensors and may not be used without written permission. Shopify names and logos are trademarks of Shopify. Other trademarks within the Services belong to their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may gain access to customer tools provided by third parties. We do not monitor or control these tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties or endorsements. We are not liable for damages arising from your use of optional third-party tools.

You use optional tools entirely at your own risk and must ensure you understand and agree to the terms set by the relevant third party.

Any new features or tools added to the Services in the future will also be subject to these Terms.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to third-party websites. We are not responsible for reviewing or evaluating the content, accuracy, or practices of any third-party website you choose to access.

We are not liable for harm or damages arising from your use of third-party websites, products, services, resources, or content. Review the policies of third-party websites carefully before making transactions.

Complaints or questions about third-party products should be directed to the third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

(IMPORTANT: This section must not be altered.)

AKORA uses Shopify to provide the Services. All purchases in our store are processed directly by AKORA. By using the Services, you acknowledge that Shopify is not responsible for any sales-related matters between you and AKORA. You expressly release Shopify and its affiliates from all claims arising from your purchases.

ARTICLE 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Certain personal data may also be subject to Shopify’s Privacy Policy.

Because our Services are hosted by Shopify, Shopify collects and processes personal information necessary for delivering and improving the Services. This information may be shared with third parties located in countries other than your own.

Please review our Privacy Policy [LINK] for more details on how AKORA, Shopify, and our partners use your personal information.

ARTICLE 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You further represent and warrant that:
(i) you own or hold rights to the Feedback;
(ii) you disclose any compensation received;
(iii) your Feedback complies with these Terms.

We are not obligated to keep Feedback confidential, compensate you, or respond to any Feedback.

We may remove or edit Feedback that violates these Terms or is otherwise inappropriate.

You agree that your Feedback will not infringe on third-party rights or include defamatory, unlawful, abusive, or obscene material, nor contain malware. You must not mislead us or third parties about the origin of the Feedback. You are solely responsible for your submitted Feedback.

ARTICLE 12 – ERRORS, INACCURACIES & OMISSIONS

Information within the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct such errors, and to change or update information or cancel orders affected by inaccuracies, at any time and without notice (including after you place an order).

ARTICLE 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

• engage in illegal or harmful activities;

• violate laws or regulations;

• infringe intellectual property rights;

• harass or harm others;

• transmit false or misleading information;

• upload unauthorized or harmful materials;

• send spam or promotional messages;

• impersonate others;

• interfere with others’ use of the Services;

• upload viruses or malicious code;

• collect personal data of others;

• bypass or interfere with security features.

We may suspend or terminate your account without notice if you violate these Terms.

ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time at our sole discretion and without notice. You remain liable for all amounts owed up to the date of termination.

Certain sections, such as Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy, survive termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy or usefulness. Your use of such information is at your own risk.

UNLESS EXPRESSLY STATED OTHERWISE BY AKORA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT.

Some jurisdictions do not allow disclaimer of certain warranties; in such cases, these limitations may not apply to you.

ARTICLE 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, AKORA AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS—AS WELL AS SHOPIFY AND ITS AFFILIATES—ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AKORA, Shopify, and their affiliates, directors, employees, and service providers from claims or damages arising from:

1. your breach of these Terms;

2. your violation of any law or third-party rights; or

3. your use of the Services.

ARTICLE 18 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions remain enforceable to the fullest extent permitted by law.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision does not constitute a waiver of that provision.

These Terms, together with applicable policies, form the entire agreement between you and us and supersede all prior agreements.

ARTICLE 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent. Any attempt to do so is void. We may assign our rights without notice.

ARTICLE 21 – GOVERNING LAW

These Terms and any separate agreements for the Services are governed by and interpreted under the laws of the jurisdiction where AKORA is headquartered. You and AKORA agree to the exclusive jurisdiction of the courts of that location.

ARTICLE 22 – HEADINGS

Headings are for convenience only and do not limit or affect the Terms.

ARTICLE 23 – CHANGES TO THE TERMS

You can view the latest version of these Terms on this page at any time.

We reserve the right to update or modify these Terms at our discretion. Significant changes will be communicated in accordance with applicable law. Your continued use of the Services constitutes acceptance of the updated Terms.